BOSS is made by LampyrLabs, LLC. The same account works on the web and in the apps.
1. Contact support
Email support@bossforteams.com. Tell us your company name in BOSS, what you were doing and what you saw. A screenshot helps. We answer within one business day, Monday to Friday, US Central time.
You can also report a problem from inside BOSS with the bug button in the header.
2. Signing in
- New to BOSS: someone at your company invites you by email. On the sign-in screen, choose "Forgot password or first time signing in?" and we email you a link to set your password. Owners start a workspace with a free trial at bossforteams.com.
- Forgot your password: enter your email on the sign-in screen, choose "Forgot password or first time signing in?" and we email you a link.
- Lost your two-step sign-in device: ask a leader or the owner at your company to reset your two-step sign-in from Settings, then Team. If you are the owner, email us from your sign-in address.
- More than one company: choose "Link a company" from the company menu in the header, or from Settings, then Companies. Then switch between them from the header.
3. The phone and tablet apps
- Download BOSS from the App Store or Google Play and sign in with the same email and password you use on the web.
- Keep the app updated from the App Store or Google Play so you have the latest fixes.
- If something looks out of date, close and reopen the app, or sign out and back in.
4. Billing
Workspace owners manage the plan, payment method and invoices in BOSS from Settings, then Billing. Payments are handled on the web; the apps do not sell anything.
5. Your data
- Owners can export the workspace from Settings, then Export.
- To delete your account or a whole workspace, see Delete your account.
- Our Privacy Policy and Terms explain how we handle your information.